ISO Certification for Small Businesses | Continual Success

ISO Certification for Small Businesses

As per the European Union standard, the definition for a small and medium business is a company that employs less than 250 employees, while small companies are companies which employ less than 50 people. However, when thinking about the size of a company, the number of employees is not enough. 

ISO Certification for Small Businesses – Where to Start?

First of all, one must keep in mind the complexity of the processes surrounding the business. A business which employs 10 people may have more complex systems than a company which employs 20 people. Nevertheless, these are still considered small companies.

Similarly, one must also consider the fact that a company employing 20 or 25 people could be much less demanding and management heavy to run when compared to a company which employs 50 people. Keep in mind that all these companies are labeled as small, even though their processes and day to day operations may be more complex than others. A company employing less than 10 people, as per the definition set by the European Union, is considered to be a micro-enterprise.

Small businesses form the majority of all companies and certain business owners decide to keep their business small because it is more manageable for them, which is perfectly understandable. I myself, being an entrepreneur, do understand this reasoning.

Therefore, it can be said that small companies form a major part of the economy and we interact with small companies on a day-to-day basis and from the business owners side, these types of companies usually involve a lot of involvement from the business owner to actually run the business. As I explained earlier, a company employing 30, 40, 50 people or more, will have bigger management structures in place with titles, such as Operations Manager or Production Manager or any other type of managers, who will assist the Managing Director in the running of the business itself. 

Irrespective of whether it’s a micro company or a small company employing 10 or 50 people ISO standards are critical. ISO certification enables small organisations to set up a solid foundation because they set up the foundation of a business. Usually business owners tend to be extremely capable of solving issues relating to their problem, to their business, related to their products, even if they have not had any experience or training on how to manage a business in the past. Now ISO standards come into play here because ISO enables business owners to have concrete data, through a management system, that will help them guide their business in the right direction.

Therefore, data can be used to better track the issues that employees are reporting


Whether you’re after ISO Certification, internal audits, or results-oriented consultancy, Luke has the plan for you. Reach out to him and start your journey today.
ISO Consultant in Malta


Luke has a plan for you whether you want ISO certification, internal audits, or results-oriented consulting. Contact him immediately to begin your adventure.

So, as a small business, the organisation can benefit from ISO certification by creating and implementing these systems in place that provide data that is needed to make effective decisions based on the financial performance of the company, the quality of results and other metrics that are important for the company.

Being a small business can also enable you to use ISO certification to deal with organisational structure.  When dealing with fewer employees, there tends to be a certain level of overlap between the roles and responsibilities that employees occupy. Therefore, mapping out the key processes on how certain things have to be done will not only result in having more efficient operations, but it will also help to highlight the different tasks that each person is responsible for. Therefore, you’d be effectively eliminating any room for error or miscommunication while performing the critical steps of the company.

Thus, it can be said that ISO can help small businesses to be managed more effectively by providing clear rules and responsibilities. These should be made available for all employees through the processes which can then be also mapped out onto the job descriptions. Appropriate training plans can then be created for these people to effectively manage the business that they are working for.

Finally, small businesses can benefit from ISO certification because an ISO management system will ultimately create a culture of continual improvement. Having internal audits doesn’t only mean that the company will be sure that everything is being done as it should be. As a matter of fact, internal audits also show employees that someone is actively checking their work to ensure that the systems are being followed. If the internal auditor, such as myself, Luke Desira, approaches the interior audit with an open mind and with a mindset of helping the employees to be the best version of themselves rather than just focusing on what the standard needs, then they will feel like their opinion is being heard.

If a process isn’t working and employees are actively asked on how they can make it better then they will automatically feel like they are part of the company. Invariably, this will mean that employees would be more motivated to give their suggestions for improvement because they know that they will be implemented and that these suggestions will help them do their job better. Of course, if an employee suggests the improvements themselves, that will of course make them committed to the idea and there will not be any resistance for change.

All these benefits put together are the fact that the business will be based on data rather than by opinions of employees. The second benefit that we saw earlier is that through ISO, there will be clear rules and responsibilities and everyone will know what their role in the company is. This will improve communication and give that sense of purpose to anyone because they would know what their role is and what is actually needed from them within the greater scheme of things of how the company operates.

Finally, there’s the benefit that if a culture of continual improvement is available with all employees committed to change and always trying to do what is needed to improve the processes then that sets up the organisation for success. That ultimately spells success for all stakeholders; shareholders, employees, clients, suppliers and anyone who comes in contact with the organisation.

WANT  TO LEARN MORE ABOUT ISO Certification for Small Businesses?

As an ISO management system consultant Luke Desira will make it his personal mission to put your company in a class above all others! Read more about how to get ISO certified with Luke Desira here.

If you are searching for information for different types of ISO certification, read more here, and find out about the 10 pitfalls that you may encounter during the implementation process of different types of ISO certification.

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