"With Luke, you will get that one on one attention that he promises you in the beginning."
Tyrone Bluck
factory operations manager
"Luke gives you options to overcome obstacles."
Tyrone Bluck Factory operations Manager
Who is GP Borg?
GP Borg Group is a leading full-service building and civil engineering group of companies with over 55 years of experience. They have been operating since the 1970s!
Over the years GP Borg has invested heavily in its manufacturing plant, vehicles and equipment, know-how and innovation. As a result, today GP Borg has a super resilient reputation and can pride itself on having handled some of the most demanding and prestigious projects thanks to its relentless service quality.
Over the years GP Borg invested in becoming one of the main suppliers of ready-mixed concrete, and manufacturers of hollow concrete blocks.
Some of their work includes the Blue Harbour, Gallaria Shopping Complex in Fgura, the Fortina Spa Resort, Balluta Terrace, Madliena Ridge and the ever-growing PAMA Shopping Village.
How did Luke Desira Help GP Borg?
Luke Desira’s instrumental guidance paved the way for GP Borg’s successful implementation of ISO 9001 certification. This was done through a series of strategic initiatives that Luke Desira recommended for the company.
One of the first things which Luke implemented was a change in employee culture. Luke conducted comprehensive training sessions, instilling a quality-centric mindset among all employees. This created a cohesive environment dedicated to delivering excellence, something which was in line with the requirements of ISO 9001.
Luke’s meticulous approach involved creating detailed job descriptions for each team member. This ensured clarity in roles and responsibilities, enhancing organizational efficiency and having a more structured hierarchy tree.
Luke refined GP Borg’s quality control plan, guaranteeing that only the highest standard products reached their customers. This commitment to quality ensured customer satisfaction and loyalty; something that was deemed successful following customer feedback.
As mentioned, Luke spearheaded a customer satisfaction survey, unveiling insights into why specific products faced market challenges. Using this data, he provided actionable suggestions, addressing concerns to enhance product desirability. Moreover, this was an opportunity to test out the waters and test the commitment of clients.
Luke’s work enabled the management to create a management system that acted as a foundation for future success. This foundation was critical for achieving CE Marking for construction materials.
Luke’s work shone through many aspects, especially through the improvement of communication between the yard workers, front office and management altogether. This increase in communication efficiency resulted in a boost in customer service.
What do you think? Was Luke’s aid worth the company’s time? The management sure thinks so.
"Luke gives you options to overcome obstacles."
Who is GP Borg?
GP Borg Group is a leading full-service building and civil engineering group of companies with over 55 years of experience. They have been operating since the 1970s!
Over the years GP Borg has invested heavily in its manufacturing plant, vehicles and equipment, know-how and innovation. As a result, today GP Borg has a super resilient reputation and can pride itself on having handled some of the most demanding and prestigious projects thanks to its relentless service quality.
Over the years GP Borg invested in becoming one of the main suppliers of ready-mixed concrete, and manufacturers of hollow concrete blocks.
Some of their work includes the Blue Harbour, Gallaria Shopping Complex in Fgura, the Fortina Spa Resort, Balluta Terrace, Madliena Ridge and the ever-growing PAMA Shopping Village.
How did Luke Desira Help GP Borg?
Luke Desira’s instrumental guidance paved the way for GP Borg’s successful implementation of ISO 9001 certification. This was done through a series of strategic initiatives that Luke Desira recommended for the company.
One of the first things which Luke implemented was a change in employee culture. Luke conducted comprehensive training sessions, instilling a quality-centric mindset among all employees. This created a cohesive environment dedicated to delivering excellence, something which was in line with the requirements of ISO 9001.
Luke’s meticulous approach involved creating detailed job descriptions for each team member. This ensured clarity in roles and responsibilities, enhancing organizational efficiency and having a more structured hierarchy tree.
Luke refined GP Borg’s quality control plan, guaranteeing that only the highest standard products reached their customers. This commitment to quality ensured customer satisfaction and loyalty; something that was deemed successful following customer feedback.
As mentioned, Luke spearheaded a customer satisfaction survey, unveiling insights into why specific products faced market challenges. Using this data, he provided actionable suggestions, addressing concerns to enhance product desirability. Moreover, this was an opportunity to test out the waters and test the commitment of clients.
Luke’s work enabled the management to create a management system that acted as a foundation for future success. This foundation was critical for achieving CE Marking for construction materials.
Luke’s work shone through many aspects, especially through the improvement of communication between the yard workers, front office and management altogether. This increase in communication efficiency resulted in a boost in customer service.
What do you think? Was Luke’s aid worth the company’s time? The management sure thinks so.
GET YOUR JOURNEY TO ISO CERTIFICATION FUNDED
As a Malta Enterprise approved advisor, Luke can help his clients reap the full benefits of currently available funding. Applicable to any business based in Malta, the Government of Malta’s current funding schemes have never been better. The precise amount depending on your company’s size and ownership structure.
For more information, simply get in touch for a free consultation session! Luke will help you to make the most of the best available funding incentives applicable to your business.