"Luke promised us that he would be with us from A to Z, and he held his end of the bargain. Other companies were going to send us different people."
Stephen Said
Director
"100% success rate if you follow Luke’s advice."
Stephen Said, Director
Who is FR8?
FR8 is a freight shipping and logistics company that started operating circa 2015. If you’re a company or an individual based in Malta, chances are you have used a shipping company to import products from overseas.
FR8 is a logistics company that takes care of your transportation of goods from foreign countries and over the years, the brand has grown to become a reputable logistics provider.
The company seeks to implement modern solutions to meet the demands of its customers. As a matter of fact, FR8 offers customized solutions based on needs and demands with combined services like sea-air, temperature-controlled transport and dedicated vehicles that move urgent, time-critical consignments.
How did Luke Desira Help FR8?
Albeit being a small company in terms of the number of employees, Luke still found himself with a challenge. Each person generally had multiple roles and Luke was tasked with the creation of a management system based on ISO 9001 that kept this fact into consideration.
By meticulously mapping processes, Luke streamlined roles, optimizing efficiency and accountability within FR8’s workforce. This was done thanks to visual aids and flowcharts, which represented the roles done by each person.
Moreover, this will also be handy when the company is scaling up and new employees are onboarded. The hierarchy structure could easily be understood and if needed, even edited.
Luke did not only find himself consulting the management of FR8, but he also provided invaluable strategic advice on sensitive areas like performance appraisal, ensuring FR8 navigated these crucial discussions with clarity and foresight.
Even more, through the creation of insightful reports utilizing existing data, including a detailed repeat clients analysis Excel sheet, Luke empowered FR8 with crucial insights for informed decision-making. Luke helped FR8 realise that their old method of data collection was a bit bureaucratic and as a result, they were wasting human resources. Luke did his utmost to facilitate the operational software and systems for FR8. And one can easily say that it was a success.
"100% success rate if you follow Luke’s advice."
Who is FR8?
FR8 is a freight shipping and logistics company that started operating circa 2015. If you’re a company or an individual based in Malta, chances are you have used a shipping company to import products from overseas.
FR8 is a logistics company that takes care of your transportation of goods from foreign countries and over the years, the brand has grown to become a reputable logistics provider.
The company seeks to implement modern solutions to meet the demands of its customers. As a matter of fact, FR8 offers customized solutions based on needs and demands with combined services like sea-air, temperature-controlled transport and dedicated vehicles that move urgent, time-critical consignments.
How did Luke Desira Help FR8?
Albeit being a small company in terms of the number of employees, Luke still found himself with a challenge. Each person generally had multiple roles and Luke was tasked with the creation of a management system based on ISO 9001 that kept this fact into consideration.
By meticulously mapping processes, Luke streamlined roles, optimizing efficiency and accountability within FR8’s workforce. This was done thanks to visual aids and flowcharts, which represented the roles done by each person.
Moreover, this will also be handy when the company is scaling up and new employees are onboarded. The hierarchy structure could easily be understood and if needed, even edited.
Luke did not only find himself consulting the management of FR8, but he also provided invaluable strategic advice on sensitive areas like performance appraisal, ensuring FR8 navigated these crucial discussions with clarity and foresight.
Even more, through the creation of insightful reports utilizing existing data, including a detailed repeat clients analysis Excel sheet, Luke empowered FR8 with crucial insights for informed decision-making. Luke helped FR8 realise that their old method of data collection was a bit bureaucratic and as a result, they were wasting human resources. Luke did his utmost to facilitate the operational software and systems for FR8. And one can easily say that it was a success.
GET YOUR JOURNEY TO ISO CERTIFICATION FUNDED
As a Malta Enterprise approved advisor, Luke can help his clients reap the full benefits of currently available funding. Applicable to any business based in Malta, the Government of Malta’s current funding schemes have never been better. The precise amount depending on your company’s size and ownership structure.
For more information, simply get in touch for a free consultation session! Luke will help you to make the most of the best available funding incentives applicable to your business.