"Luke Desira's consultancy propelled Sidroc Services Ltd. to new heights."
George Bonello
Managing Director
"Throughout the process he acted as a business partner."
George Bonello, Managing Director
Who are Sidroc services limited?
The company specializes in promoting, distributing and servicing medical equipment and related products within the medical sector to clients around the Maltese archipelago. As a company, Sidroc Services Ltd. considers the commitment towards providing excellent service and quality products to our customers of utmost importance.
Since its beginning, the company has come a long way and has evolved and thrived. The services offered by Sidroc Services Ltd nowadays include the provision of over-the-counter products, the supply of hospital equipment, the supply of home equipment, as well as the service of leasing medical equipment.
Furthermore, Sidroc Services Ltd. is proud to count amongst its customers the major contenders within the Maltese healthcare industry, namely: Mater Dei Hospital, (which is the National Hospital of Malta and Gozo), Sir Anthony Mamo Oncology Centre, Saint Vincent De Paul Residence; Saint James Hospital Group and Gozo General Hospital
Since its inception, Sidroc has been all about quality. The company was committed to giving customers top-quality service through tailored solutions to offer solutions to different demands.
How did Luke Desira Help Sidroc Services?
Luke Desira’s consultancy with Sidroc Services Ltd. heralded a significant transformation, fortifying the company’s operations with robust systems and enhanced productivity benchmarks.
A hallmark achievement was the world-class traceability and seamless tracking of all products sold to individual customers. Luke implemented a sophisticated traceability system that elevated Sidroc’s capabilities, enabling precise monitoring from production to customer delivery. This ensured high levels of accountability and customer satisfaction.
With a keen eye on compliance, Luke designed and implemented a system aligned with the stringent requirements of the Medical Device Regulation (MDR) and Good Distribution Practice (GDP). Being in the medical devices industry, the company had to be in line with several guides and requirements. The implemented system not only ensured regulatory adherence but also positioned Sidroc Services as a benchmark for industry compliance. That’s a big achievement for both parties.
Luke orchestrated the creation of an integrated framework encompassing various critical elements such as training plans, maintenance records, and corrective actions. This streamlined operations whilst facilitating seamless tracking of these key components.
Recognizing the importance of employee performance, Luke worked closely with the management to prioritize activities and establish effective Key Performance Indicators (KPIs). This strategic approach allowed for a comprehensive evaluation of employee contributions, all whilst highlighting areas for potential improvement.
Luke Desira’s consultancy propelled Sidroc Services Ltd. to new heights, implementing cutting-edge systems and methodologies that streamlined operations, ensured compliance with industry standards, and optimized employee performance. His holistic approach has not only augmented operational efficiency but also positioned Sidroc Services as an industry leader in compliance and productivity.
"Throughout the process he acted as a business partner."
Who are Sidroc Services Limited?
The company specializes in promoting, distributing and servicing medical equipment and related products within the medical sector to clients around the Maltese archipelago. As a company, Sidroc Services Ltd. considers the commitment towards providing excellent service and quality products to our customers of utmost importance.
Since its beginning, the company has come a long way and has evolved and thrived. The services offered by Sidroc Services Ltd nowadays include the provision of over-the-counter products, the supply of hospital equipment, the supply of home equipment, as well as the service of leasing medical equipment.
Furthermore, Sidroc Services Ltd. is proud to count amongst its customers the major contenders within the Maltese healthcare industry, namely: Mater Dei Hospital, (which is the National Hospital of Malta and Gozo), Sir Anthony Mamo Oncology Centre, Saint Vincent De Paul Residence; Saint James Hospital Group and Gozo General Hospital
Since its inception, Sidroc has been all about quality. The company was committed to giving customers top-quality service through tailored solutions to offer solutions to different demands.
How did Luke Desira Help Sidroc?
Luke Desira’s consultancy with Sidroc Services Ltd. heralded a significant transformation, fortifying the company’s operations with robust systems and enhanced productivity benchmarks.
A hallmark achievement was the world-class traceability and seamless tracking of all products sold to individual customers. Luke implemented a sophisticated traceability system that elevated Sidroc’s capabilities, enabling precise monitoring from production to customer delivery. This ensured high levels of accountability and customer satisfaction.
With a keen eye on compliance, Luke designed and implemented a system aligned with the stringent requirements of the Medical Device Regulation (MDR) and Good Distribution Practice (GDP). Being in the medical devices industry, the company had to be in line with several guides and requirements. The implemented system not only ensured regulatory adherence but also positioned Sidroc Services as a benchmark for industry compliance. That’s a big achievement for both parties.
Luke orchestrated the creation of an integrated framework encompassing various critical elements such as training plans, maintenance records, and corrective actions. This streamlined operations whilst facilitating seamless tracking of these key components.
Recognizing the importance of employee performance, Luke worked closely with the management to prioritize activities and establish effective Key Performance Indicators (KPIs). This strategic approach allowed for a comprehensive evaluation of employee contributions, all whilst highlighting areas for potential improvement.
Luke Desira’s consultancy propelled Sidroc Services Ltd. to new heights, implementing cutting-edge systems and methodologies that streamlined operations, ensured compliance with industry standards, and optimized employee performance. His holistic approach has not only augmented operational efficiency but also positioned Sidroc Services as an industry leader in compliance and productivity.
GET YOUR JOURNEY TO ISO CERTIFICATION FUNDED
As a Malta Enterprise approved advisor, Luke can help his clients reap the full benefits of currently available funding. Applicable to any business based in Malta, the Government of Malta’s current funding schemes have never been better. The precise amount depending on your company’s size and ownership structure.
For more information, simply get in touch for a free consultation session! Luke will help you to make the most of the best available funding incentives applicable to your business.