Have you ever done pottery before? If you have, then you knw that before you start moulding the material, you need to prepare it, you need to know what parts you need to build and what order you must follow. Business Process Transformation is very similar. Business process transformation is a management process involving long-term planning on how things are done to reach a goal. A business organisation commonly uses processes to get from the starting point to the final destination. By utilising processes, an organisation can become effective and achieve better results.
Now processes can be viewed in multiple ways, imagine a process is a living being. And as a living being, it is affected by internal and external factors. Take, for instance, the human body. If the human body is sick, then it means that internally, the system is weak. If the weather is super hot outside, the body will sweat due to the external conditions.
Similarly, if a business management process does not keep in mind the continuous change that competing firms and the subsequent market experience, the relative position of the business management process does not improve or remain the same. It goes down. Have a look at the industries which business process transformation ay impact
Weird comparisons, right? But it all makes sense…
More often than not, business managers have a misconception of what employees do to run the process. This article will serve as a guide to help you align your operational procedures with your overall strategy and aims. All this is to help you achieve and attain an effective and efficient business.
However, before going into automation, first, you need to define the current processes, optimise those, and then identify what is being done repeatedly in a voluminous way. This will help you refine your processes and experience the benefits of continuity, suitability and growth that come as a result of process transformation.
Global expenditure on digital initiatives is soaring and trillions of dollars will have been spent in the near future. According to sources, being in the middle of the table is no longer a great position to be in as a company. You must break into the top 10% because here you will be getting the biggest chunks of revenues and subsequent results. There is this rule, called the 80/20 rule. It states that you should focus 20% of your energy to get 80% of the results you seek. This is driving the demand among a multitude of businesses to do what is known as business process transformation and digitise their operations.
Before you jump into digitising every last piece of your processes, you must think! Think about your strategy – where do you want to go? How do you want to arrive? How will you know when the results are satisfactory? One great way to kickstart your journey of business process transformation is to start by getting quick wins. Get the tangible improvements as soon as possible. This will greatly improve the team morale and get further buy-in from the stakeholders working within the organisation.
People like it when there is change for the better. Employees can resist change and that is why any change, must be an improvement. This will help employees to better settle with the necessary changes. And for this to occur, there must exist a feedback loop between the management and the employees. This feedback loop will help smoothen the business process transformation by first getting feedback on what employees need and want and then taking an informed decision.
Only after going through all this, can one start thinking about the digitalisation that needs to happen for business process transformation.
